Support Engineer – Desktop and Network

Hiring for Acetylene Manufacturing company

2 - 5 Years
Pune

Job Description

Hiring for the corporate office of a manufacturing company.
Job location is Baner, Pune. Immediate joiners preferred.

  • Installation of Windows Desktops/laptops and network printers.
  • Remote Troubleshooting of Outlook, desktops, laptops & Network with Remote Desktop tools.
  • Configuration of LAN, WIFI, WAN.
  • Knowledge of backup, Anti -Virus & Firewall
  • Work closely with various teams for early issue closures.
  • Handle Level L1 issues and adhere to escalation matrix
  • Provide necessary information/observations/logs & all required support to next level for diagnose a reported/escalated problem
  • Good sense of end-user satisfaction
  • Ability to describe incident and requests as part of ticket treatment
  • Ability to create and update operational procedures (issues resolution, requests, and administration procedures.

Required Candidate profile

  • Good communication skills
  • 1 to 3 years of experience in a System Admin / Desktop Support / Network Support engineer role
  • Familiarity with latest trends in IT
  • Expertise in hardware / software troubleshooting

Salary: Not Disclosed by Recruiter

Industry:IT-Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:IT Hardware

Role:System Administrator

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

RS Consultants

A leading manufacturer of Dissolved Acetylene Gases
View Contact Details+

Recruiter Name:Vrushali

Contact Company:RS Consultants

Telephone:8956130183

Email :hr@rsconsulting.in

Reference Id:SysAdmin032020

Website:http://www.rsconsulting.in